7.5.3.1.3
Benefits Advocacy Team (BAT)
Verus Insurance is Shasta Head Start’s broker for medical, dental, vision, & life insurance plans. Verus knows the ins and outs of our agency’s plans. Verus’s Benefit Advocacy Team (BAT) can assist employees with benefits related issues and/or any questions regarding plans. BAT can be reached Monday – Friday from 8:00 AM – 5:30 PM PST for one on one support.
BAT Contact Information:
- Phone/Text: 844.55.VERUS (844.558.3787)
- Email: bat@solvins.com
- Chat on Website: verusinsurance.com
BAT can help with a multitude of issues/questions/concerns including (but not limited to):
- Billing questions
- Finding a provider
- Resolving claim disputes
- Assistance with appeals
RESOURCES: