< back to welcome page 1 Recruitment 2 Eligibility 3 Selection 4 Enrollment 5 Receiving (or Providing) Services 6 Transition 7 Admin/Operations

7.3Fiscal

7.4Facilities Maintenance

7.5Human Resources

7.5.1Personnel Policies and Procedures 7.5.2Employee Supervision 7.5.3Benefits 7.5.4Time and Attendance 7.5.5Safety 7.5.9Miscellaneous HR 7.5.11Volunteers

7.7Information Technology

7.9Other Administrative

8 ChildPlus 9 Learning Paths

7.5.3.1.3


Benefits Advocacy Team (BAT)

Verus Insurance is Shasta Head Start’s broker for medical, dental, vision, & life insurance plans. Verus knows the ins and outs of our agency’s plans. Verus’s Benefit Advocacy Team (BAT) can assist employees with benefits related issues and/or any questions regarding plans. BAT can be reached Monday – Friday from 8:00 AM – 5:30 PM PST for one on one support.

BAT Contact Information:

  • Phone/Text: 844.55.VERUS (844.558.3787)
  • Email: bat@solvins.com
  • Chat on Website: verusinsurance.com

BAT can help with a multitude of issues/questions/concerns including (but not limited to):

  • Billing questions
  • Finding a provider
  • Resolving claim disputes
  • Assistance with appeals

RESOURCES:

Current Benefit Guide